Last Updated: 1/8/2024

 

The Alpha Mortgage Team LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you interact with our website, use our services, or engage with us through Facebook ads. We value your trust and want to ensure that your personal information is handled carefully and securely.

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1. Information We Collect
We may collect and process the following types of information about you:
a) Personal Information: When you interact with our website or Facebook ads, we may collect personal information such as your name, email address, phone number, mailing address, social security number, and financial information necessary for mortgage applications.
b) Usage Information: We may automatically collect certain information about how you use our website or interact with our Facebook ads, including your IP address, device information, browser type, and operating system.
c) Cookies and Similar Technologies: Our website and Facebook ads may use cookies and similar technologies to enhance your browsing experience and collect information about your usage patterns. These technologies allow us to remember your preferences and tailor content to your interests.

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2. How We Use Your Information
We may use the information we collect for the following purposes:
a) Provide Services: We may use your personal information to process mortgage applications, communicate with you, and deliver the services you have requested.
b) Improve our Services: We may analyze usage data to understand how our website and Facebook ads are performing and make improvements to enhance the user experience.
c) Marketing and Communications: With your consent, we may send you promotional materials, newsletters, or other information related to our services. You can opt-out of these communications at any time.
d) Legal Compliance: We may use your information as required by applicable laws, regulations, or legal processes, or to exercise or defend legal claims.

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3. Sharing Your Information
We understand the importance of keeping your personal information private and will not sell, trade, or rent your information to third parties for marketing purposes. However, we may share your information with trusted partners, service providers, and affiliates who assist us in delivering our services, subject to strict confidentiality obligations.
In certain situations, we may be required to disclose your information to comply with legal obligations, protect our rights or the safety of others, or enforce our policies. Additionally, if we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

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4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

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5. Your Rights and Choices

a) Access and Correction: You have the right to request access to the personal information we hold about you and to correct any inaccuracies. Please contact us using the information provided at the end of this Privacy Policy to exercise these rights.
b) Opt-Out: If you no longer wish to receive marketing communications from us, you can unsubscribe using the opt-out link provided in our emails or by contacting us directly.

c) Do Not Track: Our website does not respond to "Do Not Track" signals from web browsers. However, you can configure your browser settings to block or delete cookies or opt-out of targeted advertising.

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6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us immediately.

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7. Links to Third-Party Websites
Our website and Facebook ads may contain links to third-party websites for your convenience. We do not have control over the privacy practices of these websites, and we encourage you to review their privacy policies.

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8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top will reflect the date of the revisions. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

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9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

The Alpha Mortgage Team LLC
261 N University Drive
Plantation, Florida, 33324
thealphamortgageteam@gmail.com
954-707-5676